Last Updated: August 2024

B-Rise NEMT (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our non-emergency medical transportation (NEMT) services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

  1. Information We Collect

    We may collect personal information that you provide directly to us when you use our services, such as your name, email address, phone number, mailing address, and health information pertinent to providing transportation services. We also collect information automatically as you navigate through our site, such as usage details, IP addresses, and information collected through cookies and other tracking technologies.

  2. How We Use Your Information

    We use the information we collect to:

    • Provide and manage our NEMT services
    • Process your transportation requests and schedule appointments
    • Communicate with you about your transportation needs
    • Improve our website and services
    • Ensure the safety and security of our services and website
    • Comply with legal requirements and protect our legal rights
  3. Sharing Your Information

    We may share your information with:

    • Service providers who perform services on our behalf
    • Health care providers and facilities as necessary to provide our services
    • Law enforcement or regulatory agencies as required by law
    • Other third parties, with your consent or as directed by you

    We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy.

  4. Data Security

    We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

  5. Your Choices

    You have the right to:

    • Access and review your personal information
    • Correct any inaccuracies in your personal information
    • Request the deletion of your personal information
    • Opt-out of receiving marketing communications from us
    • To exercise these rights, please contact us using the information provided below.
  6. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

  7. Contact Us

    If you have any questions about this Privacy Policy or our privacy practices, please contact us.

By using our services and website, you consent to our Privacy Policy. Thank you for trusting B-Rise with your transportation needs.